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We cannot believe it has come to this, but due to the complete incompetence and dithering by the ‘folks on the hill’ at Stormont we are unable to open Santa’s Cottage this year! As a small family business to say we are devastated is an understatement. We have made a significant investment making our business ‘COVID Safe’.
We have been following the Hokey Cokey (open, not open, open) shenanigans from the clowns that determine our laws in Northern Ireland and unfortunately tonight we have had to take this very sad decision. We want all our customers to understand we have had months of planning and preparing to ensure that our business would be able to open protecting both staff and customers believing we had done it. We KNOW we could have opened safely, but alas it was not to be. We will be sending an email to all visitors that have a booking, and we will be outlining options for refunds. We ask for patience in this process as we are receiving thousands of messages and phone calls, so please give us a few days, we will get in touch every single customer that chose us as your family Christmas visit this year. (Please, please check junk/spam folders in your email)
We thank you all for your trust and understanding at this time, but remember Christmas 2020 might not happen at Santa’s Cottage but we will be back bigger and better than ever for Christmas 2021, hope to see you all there!!!
Santa, Lawrence, Bernie, Grainne and all our wonderful helpers at Santa’s Cottage